Provider Archive

Bulletin Archive

• FY 2019
• FY 2018
  • 12-21-2017 – FY18.Q3 SPA Implementation – Revised
  • 09-26-2017 – FY18-Q2-SPA-Implementation-MEMO-09-26-2017
  • 07-05-2017 – FY17 Provider Accumulators for Adult Fee for Service (State Funds)

Past Webinars & Face to Face Forums

• Georgia Housing Voucher/Bridge
  • Bridge Services Training Presentation – 5-24-2018 (PDF)
  • Bridge Services Training Presentation – 5-24-2018 (Recording)
  • Quick Reference Guide Bridge Funding Service Claim Submission (PDF)
• Georgia Collaborative ASO
  • Introduction to the Georgia Collaborative ASO – Background, overview, goals and functions, and implementation process of the Georgia Collaborative ASO.
  • Introduction to the Georgia Collaborative ASO – Recorded webinar presentation for providers (Video)
• Enrollment
  • Behavioral Health New Provider Open Enrollment Forum  – 08 -08-2018
  • Behavioral Health New Provider Open Enrollment Forum – 04 -11-2018 (PDF)
  • Intellectual & Developmental (IDD) New Provider Open Enrollment Forum – 06-06-2018 (PDF)
• ProviderConnect Trainings
  • An Overview of ProviderConnect – 10-19-2016 (PDF)
  • An Overview of ProviderConnect – 11-19-2015 (PDF)
  • ProviderConnect Authorization – 09-24-2015 (PDF)
  • ProviderConnect Registration – 09-22-2015 (PDF)
  • An Overview of ProviderConnect – 09-15-2015 & 09-17-2015 (PDF)
  • An Overview of ProviderConnect – 09-15-2015 & 09-17-2015 (WMV)
  • An Overview of ProviderConnect for Georgia Providers – 04-30-2015 (PDF)
  • An Overview of ProviderConnect for Georgia Providers – 04-30-2015 (WMV)

Batch Provider Technical Assistance

• 2021
  • Batch Testing Call – 07-13-2021 (PDF)
  • Batch Community Call – 07-01-2021 (PDF)
  • Batch Testing Call – 06-29-2021 (PDF)
  • Batch Testing Call – 06-15-2021 (PDF)
  • Batch Community Call – 06-03-2021 (PDF)
  • Batch Community Call – 05-06-2021 (PDF)
  • Batch Testing Call – 05-04-2021 (PDF)
  • Batch Testing Call – 04-06-2021 (PDF)
  • Batch Community Call – 04-01-2021 (PDF)
  • Batch Community Call – 03-23-2021 (PDF)
  • Batch Testing Call – 02-23-2021 (PDF)
  • Batch Testing Call – 02-09-2021 (PDF)
  • Batch Community Call – 02-04-2021 (PDF)
  • Batch Testing Call – 01-26-2021 (PDF)
  • Batch Community Call – 1-14-2021 (PDF)
  • Batch Testing Call – 1-12-2021 (PDF)
• 2020
  • Batch Testing Call – 10.13.2020 (PDF)
  • Batch Community Call – 10.08.2020 (PDF)
  • Batch Community Call – 09.03.2020 (PDF)
  • Batch Testing Call – 09.01.2020 (PDF)
  • Batch Community Call – 08.06.2020 (PDF)
  • Crisis Stabilization Authorization Rollback and Retro Request Process – 08.06.2020
  • Batch Testing Call – 08.04.2020 (PDF)
  • Batch Community Call – 07.09.2020 (PDF)
  • Batch Testing Call – 07.07.2020 (PDF)
  • Batch Community Call – 06-04-2020 (PDF)
  • Batch Testing Call – 05-12-2020 (PDF)
  • Batch Community Call – 05-07-2020 (PDF)
  • Batch Testing Call – 04-28-2020 (PDF)
  • Batch Community Call – 04-14-2020 (PDF)
  • Batch Community Call – 04-02-2020 (PDF)
  • Batch Testing Call – 03-31-2020 (PDF)
  • Batch Community Call – 03-05-2020 (PDF)
  • Batch Testing Call – 03-03-2020 (PDF)
  • Batch Testing Call – 02-18-2020 (PDF)
  • Batch Community Call – 02-06-2020 (PDF)
  • Batch Testing Call – 02-04-2020 (PDF)
  • Batch Testing Call – 01-07-2020 (PDF)
• 2019
  • Batch Call – 11-19-2019 (PDF)
  • Batch Community Call – 11-14-2019 (PDF)
  • Batch Community Call – 11-13-2019 (PDF)
  • Batch Call – 09-05-2019 (PDF)
  • Batch Community Call – 05-16-2019 (PDF)
  • Batch Community Call – 04-16-2019 (PDF)
  • Batch Community Call – 03-07-2019 (PDF)
  • Batch Call – 03-05-2019 (PDF)
  • Batch Call – 02-05-2019 (PDF)
  • Batch Call – 01-22-2019 (PDF)
  • Batch Call – 01-08-2019 (PDF)
• 2018
  • Batch Community Call – 12-06-2018 (PDF)
  • Batch Call – 11-08-2018 (PDF)
  • Batch Community Call – 11-08-2018 (PDF)
  • Batch Call – 10-16-2018 (PDF)
  • Batch Community Call – 09-06-2018 (PDF)
• 2017
  • Batch Provider Call – 10-12-2017 (PDF)
  • Batch Provider Call – 09-26-2017 (PDF)
  • Batch Provider Call – 09-07-2017 (PDF)
  • Batch Provider Call – 08-22-2017 (PDF)
  • Batch Provider Call – 08-08-2017 (PDF)
  • Batch Provider Call – 08-03-2017 (PDF)
  • Batch Provider Call – 07-25-2017 (PDF)
  • Batch Provider Call – 07-11-2017 (PDF)
  • Batch Provider Call – 07-06-2017 (PDF)
  • Batch Provider Call – 06-20-2017 (PDF)
  • Batch Provider Call – 06-06-2017 (PDF)
  • Batch Provider Call – 06-01-2017 (PDF)
  • Batch Provider Call – 05-23-2017 (PDF)
  • Batch Provider Call – 05-09-2017 (PDF)
  • Batch Provider Call – 05-04-2017 (PDF)
  • Batch Provider Call – 04-25-2017 (PDF)
  • Batch Provider Call – 04-11-2017 (PDF)
  • Batch Provider Call – 03-28-2017 (PDF)
  • Batch Provider Call – 03-14-2017 (PDF)
  • Batch Provider Call – 03-02-2017 (PDF)
  • Batch Provider Call – 02-28-2017 (PDF)
  • Batch Provider Call – 02-14-2017 (PDF)
  • Batch Provider Call – 02-02-2017 (PDF)
  • Batch Provider Call – 01-31-2017 (PDF)
  • Batch Provider Call – 01-17-2017 (PDF)
  • Batch Provider Call – 01-05-2017 (PDF)
  • Batch Provider Call – 01-03-2017 (PDF)

Clinical

• Certified Peer Specialist-CARES

  2021

  • Documentation Training for CARES – 03-10-2021 (PDF)
  • CPS Documentation – 02-09-2021 (PDF)
• CSU
  • BHCC Walk-In Process – 03-30-2021 (PDF)
  • BHCC Walk-In Process – 03-30-2021 (Recording)
  • BHCC Walk-In Process – 02-24-2021 (PDF)
  • CSU Technical Assistance Call – 12-21-2015 (PDF)
  • Crisis Stabilization Unit (CSU) Authorization Training – 07-22-2015 (PDF)
  • Crisis Stabilization Unit (CSU) Authorization Training – 07-22-2015 (WMV)
• Clinical Services
  • Clinical Services Q&A Session – 08-26-2015 (PDF)
  • End to End Clinical Process Flow: Clinical Question & Answer Webinar – 08-14-2015 (PDF)
  • A Clinical Services Workflow – 07-29-2015 (PDF)
  • A Clinical Services Workflow – 07-29-2015 (WMV)
• Crisis Respite Apartments
  • Crisis Respite Apartment Training – 11-30-2020 (PDF)
  • Crisis Respite Apartment Training – 11-30-2020 (Recording)
• PASRR
  • PASRR Training for CSU Providers  – 08-08-2018 (PDF)
  • PASRR Training for CSU Providers  – 08-08-2018 (Recording)
  • PASRR-Level II Training for Providers and Referring Facilities (PDF)
  • PASRR Training: Providers and Referring Facilities – 06-03-2015 (PDF)
• PRTF
  • PRTF QA Call – 12-18-2015 (PDF)
  • A Psychiatric Residential Treatment Facility (PRTF) and Community Based Alternatives for Youth (CBAY) Overview – 06-19-2015 (PDF)
  • A Psychiatric Residential Treatment Facility (PRTF) and Community Based Alternatives for Youth (CBAY) Overview – 06-19-2015 (WMV)
• State Contracted
  • SC Inpatient Webinar – 11-16-2015 (PDF)
  • State Contracted Inpatient Hospital Provider Overview – 06-15-2015 (PDF)
  • State Contracted Inpatient Hospital Provider Overview – 06-15-2015 (WMV)
• Others
  • FY18.Q2. Spa Implementation (Memo) – 09-26-2017 (PDF)
  • Georgia Medicaid ICD-10 Presentation
  • CBAY Technical Assistance Call – 12-29-2015 (PDF)
  • CBAY Presentation – 09-22-2015 (PDF)
  • ASO Behavioral Health Provider Update and Review – 06-24-2015 (PDF)
  • ASO Behavioral Health Provider Update – 06-08-2015 and 06-09-2015 (PDF)
  • ASO Behavioral Health Provider Update – 06-08-2015 and 06-09-2015 (WMV)

GCAL

• 2019
  • Upcoming Changes to the Electronic Referral Process CSU’s – 12-20-2019 (Recording)
  • Upcoming Changes to the Electronic Referral Process CSU’s – 12-20-2019 (PDF)
  • Upcoming Changes to the Electronic Referral Process ER’s – 12-20-2019 (Recording)
  • Upcoming Changes to the Electronic Referral Process ER’s – 12-20-2019 (PDF)
• 2018
  • Electronic Pre – Admission Referral Form Training – 07-2018 (PDF)
  • Electronic Pre – Admission Referral Form Training – 07-2018 (MWV)
  • Electronic Pre – Admission Referral Form Training – 07-2018 (PDF – Flyer)
  • CSC-BHCC-CSU PPOE Training FY 2019 – 07-30-2018 (PDF)
  • CSC-BHCC-CSU PPOE Training FY 2019 – 07-30-2018 (Recording)
  • State Hospital PPOE Training FY 2019  – 07-27-2018 (PDF)
  • State Hospital PPOE Training FY 2019 – 07-27-2018 (Recording)
  • SCB & Voluntary Detox PPOE Board Training FY 2019 – 7-23-2018 (PDF)
  • SCB & Voluntary Detox PPOE Board Training FY2019 – 07-23-2018 (Recording)
  • IDD Crisis Beds BHL Web Training – 05-23-2018 (PDF)
  • IDD Crisis Beds BHL Web Training – 05-23-2018 (Recording)
  • IDD Residential Beds Manager – 4-12-2018 (PDF)
• 2017
  • BHLweb Update for CSU Referral Status Board – 05-22-2017 (PDF)
  • BHLweb Update – 03-13-2017 (PDF)
• 2016
  • CSU Community Referral Training – 11-14-2016 (PDF)
  • Update for BHCC Walk – in Workflow – 10-14-2016 (PDF)
  • BHL Web Update – 09-14-2016 (PDF)
  • CSU-SCB SH Transfer Training – 05-16-2016 (PDF)
  • BHCC – CSU Referral Status – 02-17-2016 (PDF)
  • SCB Beds Inventory Status Board – 02-01-2016 (PDF)
  • CSU Retro Authorization Process – 02-01-2016 (PDF)
  • Dispatch Monitor System (ACT) – 01-17-2016 (PDF)
• 2015
  • GCAL – CSU Batch – 11-10-2015 (PDF)
  • UM and Referral Decision Staff Contact Editor Board – 10-01-2015 (PDF)
  • State Hospital Training – 07-07-2015 (PDF)
  • CSU Referral Status Board Training – 06-01-2015 (PDF)
  • Addition of Confirmed Contacts and Transportation Wait Times – 06-01-2015 (PDF)
  • Beds Inventory Status Instruction – 06-01-2015 (PDF)

IDD Case Management System

• IDD State Funded Claims Training – 06-23-2021 (PDF)
• IDD State Funded Claims Training – 06-23-2021 (Recording)
• Module 4: Evaluation Module (Recording)
• IDD Case Management System Talking Points – Spring 2018 (PDF)

Quality

• Behavioral Health

  2021

  • FY22 BHQR and CSUQR Review Process – 6-29-21 (PDF)
  • FY 2022 Quality Review Tools and Procedures – BH – 06-29-2021 (Recording)
  • Crisis Stabilization Unit – Nursing Practices – 5-4-2021 (Recording)
  • Crisis Stabilization Unit – Nursing Practices – 5-4-2021 (PDF)

  2020

  • MAT Training Part I – Assessment and Billing – 12-8-2020 (Recording)
  • MAT Training Part II – Service Guidelines – 12-8-2020 (Recording)
  • MAT Providers Training Series – Service Provision – 12-8-2020 (PDF)
  • MAT Providers Training Series – Billing – 12-8-2020 (PDF)
  • MAT Providers Training Series – Assessment and Planning – 12-8-2020 (PDF)
  • FY21 BHQR and CSUQR Review Process – 09.09.2020 (PDF)
  • FY21 BHQR and CSUQR Review Process – 09.09.2020 (Recording)
  • Crisis Respite Apartments Provider Coalition Meeting/Behavioral Health Meeting – 09.08.2020 (PDF)
  • Crisis Respite Apartments Provider Coalition Meeting/Behavioral Health Meeting – 09.08.2020 (Recording)
  • BH Community Crisis Webinar for BHCCs, CSUs, & Mobile Crisis Providers – 03.27.2020 (Recording)
  • Tier 2 & Tier 3 BH Provider COVID-19 Update – 03-26-2020 (Recording)
  • CSB Provider COVID-19 Update – 03-23-2020 (Recording)
  • BH Service Provision-Telemedicine & Telehealth – 03-20-2020 (Recording)
  • Partnering with Youth for Effective Resiliency Planning – 03-17-2020 (PDF)
  • Partnering with Youth for Effective Resiliency Planning – 03-17-2020 (Recording)
  • Behavioral Health Assessment: It’s More Than You May Think – 03-05-2020 (PDF)
  • Behavioral Health Assessment: It’s More Than You May Think – 03-05-2020 (Recording)

  2019

  • Tier 1 & 2 Information Session: “BH Provider Standards & KPIs” – 7-30-2019 (PDF)
  • Quality Training Series: Safe Storage, Handling and Administration of Medication  – 6-13-2019 (Recording)
  • BH Quality Training Series: Making the Most of Your Crisis Stabilization Unit Quality Review (CSUQR) – 3-21-2019 (PDF)
  • BH Quality Training Series: Making the Most of Your Crisis Stabilization Unit Quality Review (CSUQR) – 3-21-2019 (Recording)
  • Medication Assisted Treatment (MAT) Provider Training – 2-2019 (PDF)

  2018

  • Documentation For Paraprofessionals – A Guiding Light – 10-10-2018 (PDF)
  • Person-Centered Approach to Crisis and Safety Planning – 10-4-2018 (Recording)
  • Person-Centered Approach to Crisis and Safety Planning – 10-4-2018 (PDF)
  • Recovery and Rehabilitation – The Ultimate Selfie – 10-2019 (PDF)
  • Making the Most of Your Behavioral Health Quality Review – 10-10-2018 (Recording)
  • Making the Most of Your Behavioral Health Quality Review – 10-10-2018 (PDF)
  • CSU Transition/Discharge Planning & Overview of Care Coordination – 09-20-2018 (Recording)
  • CSU Transition/Discharge Planning & Overview of Care Coordination – 09-20-2018 (PDF)
  • Tier 1 & 2 Information Session: “BH Provider Standards & KPIs” – 07-18-2018 (PDF)
  • Safety Planning 101 – 03-26-2018 (PDF)

  2017

  • Residential Services Documentation – 12-20-2017 (PDF)
  • DBHDD Provider Manual: Your Guide to Success – 11-30-2017 (Recording)
  • DBHDD Provider Manual: Your Guide to Success – 11-30-2017 (PDF)
  • FY18 Quality Reviews – 11-28-2017 (PDF)
  • ASO Quality Training Series Treatment Planning: Documentation Training – 09-25-2017
  • ASO Quality Training Series Treatment Planning: PSR v. CM – 05 – 24 – 2017 and 05 – 25 – 2017 (PDF)
  • ASO Quality Training Series Treatment Planning: The Critical Link – 02-22-2017 (Recording)
  • ASO Quality Training Series Treatment Planning: The Critical Link – 01-11-2017 (PDF)

  2016

  • Behavioral Health Quality Training Series: FY17 BHQR Frequencies – 11-02-2016 (PDF)

  2015

  • Behavioral Health Quality Review Webinar – 08-25-2015 (PDF)
  • Behavioral Health Quality Review Webinar – 08-25-2015 (WMV)
  • Behavioral Health Quality Review Forum – 07-20-2015 and 07-22-2015 (PDF)
  • Quality Management Overview Forum – 07-20-2015 and 07-22-2015 (PDF)
  • Quality Management Overview – 06-25-2015 (PDF)
  • Quality Management Overview – 06-25-2015 (WMV)
• Intellectual & Developmental Disabilities

  2021

  • FY22 IDD Quality Reviews Process – 6-29-21 (PDF)
  • FY 2022 Quality Review Tools and Procedures – IDD – 06-29-2021 (Recording)
  • FY 2022 Quality Review Tools and Procedures – IDD – 06-29-2021 (PDF)
  • Overview QEPR Review Tool – 04-05-2021 (Recording)
  • Overview QEPR Review Tool – 04-05-2021 (PDF)
  • Supported Decision-Making Training – 03-30-2021 (Recording)
  • Supported Decision-Making Training – 03-30-2021 (PDF)
  • Impact of COVID 19 on the IDD System Training – 03-29-2021 (Recording)
  • Impact of COVID 19 on the IDD System Training – 03-29-2021 (PDF)
  • Informed Choice: What Does it Mean and What is my Role as a DSP Training – 03-26-2021 (Recording)
  • Informed Choice: What Does it Mean and What is my Role as a DSP Training – 03-26-2021 (PDF)
  • Tools to Identify Potential Risk Training – 03-22-2021 (Recording)
  • Tools to Identify Potential Risk Training – 03-22-2021 (PDF)
  • Mitigating Risks Training – 03-17-2021 (Recording)
  • Mitigating Risks Training – 03-17-2021 (PDF)
  • Educating Staff on How to Educate Individuals on Rights Training – 03-16-2021 (Recording)
  • Educating Staff on How to Educate Individuals on Rights Training – 03-16-2021 (PDF)
  • Assisting Individuals to Learn about their Common Health Conditions Training – 03-11-2021 (Recording)
  • Assisting Individuals to Learn about their Common Health Conditions Training – 03-11-2021 (PDF)
  • Assisting Individuals to Learn about their Medications Training – 03-10-2021 (Recording)
  • Assisting Individuals to Learn about their Medications Training – 03-10-2021 (PDF)
  • Power Over vs. Power With – 03-09-2021 (Recording)
  • Power Over vs. Power With – 03-09-2021 (PDF)
  • Person Centered Documentation Training – 03-09-2021 (Recording)
  • Person Centered Documentation Training – 03-09-2021 (PDF)
  • Preparing Individuals for Employment – 03-01-2021 (Recording)
  • Preparing Individuals for Employment – 03-01-2021 (PDF)
  • Teachable Moments in the Community – 02-24-2021 (Recording)
  • Teachable Moments in the Community – 02-24-2021 (PDF)
  • DDP Expectations and Documentation – 02-22-2021 (Recording)
  • DDP Expectations and Documentation – 02-22-2021 (PDF)
  • Sample DDP Review Form – 02-22-2021 (PDF)

  2020

  • FY21 QEPR and QTAC Review Process – 09-09-2020 (PDF)
  • FY21 QEPR and QTAC Review Process – 09-09-2020 (Recording)
  • Georgia NCI Data vs. National Norms – 03-23-2020 (PDF)
  • Georgia NCI Data vs. National Norms – 03-23-2020 (Recording)
  • Empowering Self-Advocacy – 03-23-2020 (PDF)
  • Empowering Self-Advocacy – 03-23-2020 (Recording)
  • Safety Planning Beyond the Basics – 03-23-2020 (PDF)
  • Safety Planning Beyond the Basics – 03-23-2020 (Recording)
  • Community Engagement, Inclusion Beyond Access – 03-17-2020 (PDF)
  • Community Engagement, Inclusion Beyond Access – 03-17-2020 (Recording)
  • How to develop a Quality Improvement Plan – 03-17-2020 (PDF)
  • How to develop a Quality Improvement Plan – 03-17-2020 (Recording)
  • Documentation for Community Connections and Social Role Development – 02-19-2020 (PDF)
  • Documentation for Community Connections and Social Role Development – 02-19-2020 (Recording)
  • Documenting on Goals & Objectives – Part B – 02-11-2020 (PDF)
  • Documenting on Goals & Objectives – Part B – 02-11-2020 (Recording)
  • Person Centered Philosophy – Part A – 02-11-2020 (PDF)
  • Person Centered Philosophy – Part A – 02-11-2020 (Recording)
  • The Basics for Providers – 02-11-2020 (PDF)
  • The Basics for Providers – 02-11-2020 (Recording)

  2018

  • Quality IDD Training – How to Identify Rights Violations? – 11-20-2018
  • Quality IDD Training – CMS Expectations for the Support Planning Process – 10-02-2018 (PDF)
  • How to Support Self – Advocacy – 09-12-2018 (PDF)
  • How to Support Self – Advocacy – 09-12-2018 (Recording)
  • Supporting Individuals to Gain Competitive Integrated Employment – 8-31-2018 (PDF)
  • Supporting Individuals to Gain Competitive Integrated Employment – 8-31-2018 (Recording)
  • What is Informed Choice? – 08 -29-2018 (PDF)
  • How to Educate Individuals on Abuse Neglect and Exploitation – 08-29-2018 (PDF)
  • Monitoring Health Risks – 8-28-2018 (PDF)
  • Monitoring Health Risks – 8-28-2018 (Recording)
  • How to Identify Potential Health Risks – 07 – 17 – 2018 (PDF)
  • How to Identify Potential Health Risks – 07 – 17 – 2018 (Recording)
  • Networking with the Comm to Build Healthy Relationships and Natural Supports – 7-11-2018 (PDF)
  • Techniques on How To Help Educate People on Medications – 06-26-2018 (PDF)
  • Techniques on How To Help Educate People on Medications – 06-26-2018 (Recording)
  • Staff Matching Why It Works – 05 – 01 – 2018 (PDF)
  • Staff Matching Why It Works  – 05 – 01 – 2018 (Recording)
  • What is Person Centered Language – PART II – 04 – 30 -2018 (PDF)
  • What is Person Centered Language – PART I – 04 – 30 – 2018 (PDF)
  • Empowering Individuals to Maintain Healthcare – 02-16-2018 (PDF)
  • Empowering Individuals to Maintain Healthcare – 02-16-2018 (Recording)

  2017

  • Ability to Self Preserve Checklist – 06 – 05 – 2017 and 06 – 07 – 2017 (PDF)
  • Safety and Self Preservation: Beyond the Basics – 06 – 05 – 2017 and 06 – 07 – 2017 (PDF)
  • Dental Medical Form – 06 – 02 – 2017 (PDF)
  • Preventative Health Care – 06 – 02 – 2017 (PDF)
  • Preventative Healthcare Guidelines – 06 – 02 – 2017 (PDF)
  • Friends Manual, Angela N. Amado — Training 2017 (PDF)
  • Community Life – Training 2017 (PDF)
  • IDD Quality Training Series: Person-Centered Documentation Training Part 1 – 09-25-2017 and 09-26-2017 (PDF)
  • IDD Quality Training Series: Writing Person Centered Notes for Goals and Objectives Training Part 2 – 09-25-2017 and 09-26-2017 (PDF)

  2015

  • Intellectual & Developmental Disability Quality Review Webinar – 08-25-2015 (PDF)
  • Intellectual & Developmental Disability Quality Review Webinar – 08-25-2015 (WMV)
  • Intellectual / Developmental Disability Quality Processes Forum – 07-20-2015 and 07-22-2015 (PDF)
  • Intellectual & Developmental Disability Information Session – 06-16-2015 (PDF)
  • Intellectual & Developmental Disability Information Session – 06-16-2015 (WMV)
  • DD Advisory Council – Introduction to Georgia Collaborative – 03-20-2015 (PDF)