Bulletin Archive
FY 2018
- 12-21-2017 – FY18.Q3 SPA Implementation – Revised
- 09-26-2017 – FY18-Q2-SPA-Implementation-MEMO-09-26-2017
- 07-05-2017 – FY17 Provider Accumulators for Adult Fee for Service (State Funds)
Past Webinars & Face to Face Forums
Crisis Safety Platform (CSP)
2025
CSU
Georgia Housing Voucher/Bridge
- NSH Referral Eligibility Review Process – 10-3-2023 (Recording)
- NSH Referral Eligibility Review Process – 10-3-2023 (PDF)
- GHVP Bridge Provider Training Part 2 – 07-28-2022 (Recording)
- GHVP Bridge Provider Training Part 2 – 07-28-2022 (PDF)
- GHVP Bridge Provider Training – 06-15-2022 (PDF)
- GHVP Bridge Provider Training – 06-15-2022 (Recording)
- Georgia Housing Voucher Program (GHVP) Landlord Training – 08-27-2021 (PDF)
- Georgia Housing Voucher Program (GHVP) Landlord Training – 08-27-2021 (Recording)
- Bridge Services Training Presentation – 5-24-2018 (PDF)
- Bridge Services Training Presentation – 5-24-2018 (Recording)
- Quick Reference Guide Bridge Funding Service Claim Submission (PDF)
Georgia Collaborative ASO
- Introduction to the Georgia Collaborative ASO – Background, overview, goals and functions, and implementation process of the Georgia Collaborative ASO.
- Introduction to the Georgia Collaborative ASO – Recorded webinar presentation for providers (Video)
Enrollment
ProviderConnect Trainings
- An Overview of ProviderConnect (PDF)
- Concurrent Authorizations and DIscharges (PDF)
- MFA IDD Connects Training Access – 03-30-2023 (PDF)
- MFA IDD Connects Training Access – 03-30-2023 (Recording | Password: zPxxPHm5)
- MFA ProviderConnect Training Access – 03-28-2023 (PDF)
- MFA ProviderConnect Training Access – 03-28-2023 (Recording | Password: qUYwptC3)
Batch Provider Technical Assistance
2025
Community
Testing
2024
Community
- Community Batch Slides 11-8-2024 (PDF)
- Community Batch Slides 08-01-2024 (PDF)
- Community Batch Slides 07-11-2024 (PDF)
- Community Batch Slides 06-06-2024 (PDF)
- Community Batch Slides 05-02-2024 (PDF)
- Community Batch Slides 04-04-2024 (PDF)
- Community Batch Slides 03-07-2024 (PDF)
- Community Batch Slides 02-01-2024 (PDF)
- Community Batch Slides 01-04-2024 (PDF)
Test
- Testing Batch Slides 07-23-2024 (PDF)
- Testing Batch Slides 06-25-2024 (PDF)
- Testing Batch Slides 06-11-2024 (PDF)
- Testing Batch Slides 05-28-2024 (PDF)
- Testing Batch Slides 05-14-2024 (PDF)
- Testing Batch Slides 04-30-2024 (PDF)
- Testing Batch Slides 04-16-2024 (PDF)
- Testing Batch Slides 03-19-2024 (PDF)
- Testing Batch Slides 03-05-2024 (PDF)
- Testing Batch Slides 02-20-2024 (PDF)
- Testing Batch Slides 02-06-2024 (PDF)
- Testing Batch Slides 01-23-2024 (PDF)
- Testing Batch Slides 01-09-2024 (PDF)
2023
- Testing Batch Slides 12-12-2023 (PDF)
- Testing Batch Slides 11-28-2023 (PDF)
- Testing Batch Slides 11-14-2023 (PDF)
- Batch Community Call- 11-02-2023 (PDF)
- Testing Batch Slides 10-31-2023 (PDF)
- Testing Batch Slides 10-17-2023 (PDF)
- Community Batch Slides 10-05-2023 (PDF)
- Testing Batch Slides 10-03-2023 (PDF)
- Testing Batch Slides 09-19-2023 (PDF)
- Community Batch Slides 09-07-2023 (PDF)
- Testing Batch Slides 08-22-2023 (PDF)
- Testing Batch Slides 08-08-2023 (PDF)
- Batch Community Call- 08-03-2023 (PDF)
- Testing Batch Slides 07-25-2023 (PDF)
- Testing Batch Slides 07-11-2023 (PDF)
- Batch Community Call- 07-06-2023 (PDF)
- Testing Batch Slides 06-20-2023 (PDF)
- Batch Community Call- 06-01-2023 (PDF)
- Testing Batch Slides 05-23-2023 (PDF)
- Testing Batch Slides 05-09-2023 (PDF)
- Batch Community Call- 05-04-2023 (PDF)
- Testing Batch Slides 04-25-2023 (PDF)
- Community Batch Slides 04-06-2023 (PDF)
- Testing Batch Slides 03-28-2023 (PDF)
- Testing Batch Slides 03-14-2023 (PDF)
- Community Batch Slides 03-02-2023 (PDF)
- Testing Batch Slides 02-28-2023 (PDF)
- Testing Batch Slides 02-14-2023-2023 (PDF)
- Community Batch Slides 02-02-2023 (PDF)
- Testing Batch Slides 01-31-2023 (PDF)
- Testing Batch Slides 01-17-2023 (PDF)
- Community Batch Slides 01-05-2023 (PDF)
2022
- Batch Community Call – 02-03-2022 (PDF)
- Batch Community Call – 03-03-2022 (PDF)
- Batch Community Call – 04-07-2022 (PDF)
- Batch Community Call – 05-05-2022 (PDF)
- Batch Community Call – 06-02-2022 (PDF)
- Batch Testing Call – 02-08-2022 (PDF)
- Batch Testing Call – 02-22-2022 (PDF)
- Batch Testing Call – 03-08-2022 (PDF)
- Batch Testing Call – 03-22-2022 (PDF)
- Batch Testing Call – 04-12-2022 (PDF)
- Batch Testing Call – 04-26-2022 (PDF)
- Batch Testing Call – 05-10-2022 (PDF)
- Batch Testing Call – 05-24-2022 (PDF)
- Batch Testing Call – 06-07-2022 (PDF)
2021
- Batch Community Call – 11-04-2021 (PDF)
- Batch Testing Call – 11-02-2021 (PDF)
- Batch Testing Call – 07-13-2021 (PDF)
- Batch Community Call – 07-01-2021 (PDF)
- Batch Testing Call – 06-29-2021 (PDF)
- Batch Testing Call – 06-15-2021 (PDF)
- Batch Community Call – 06-03-2021 (PDF)
- Batch Community Call – 05-06-2021 (PDF)
- Batch Testing Call – 05-04-2021 (PDF)
- Batch Testing Call – 04-06-2021 (PDF)
- Batch Community Call – 04-01-2021 (PDF)
- Batch Community Call – 03-23-2021 (PDF)
- Batch Testing Call – 02-23-2021 (PDF)
- Batch Testing Call – 02-09-2021 (PDF)
- Batch Community Call – 02-04-2021 (PDF)
- Batch Testing Call – 01-26-2021 (PDF)
- Batch Community Call – 1-14-2021 (PDF)
- Batch Testing Call – 1-12-2021 (PDF)
2020
- Batch Testing Call – 10.13.2020 (PDF)
- Batch Community Call – 10.08.2020 (PDF)
- Batch Community Call – 09.03.2020 (PDF)
- Batch Testing Call – 09.01.2020 (PDF)
- Batch Community Call – 08.06.2020 (PDF)
- Crisis Stabilization Authorization Rollback and Retro Request Process – 08.06.2020
- Batch Testing Call – 08.04.2020 (PDF)
- Batch Community Call – 07.09.2020 (PDF)
- Batch Testing Call – 07.07.2020 (PDF)
- Batch Community Call – 06-04-2020 (PDF)
- Batch Testing Call – 05-12-2020 (PDF)
- Batch Community Call – 05-07-2020 (PDF)
- Batch Testing Call – 04-28-2020 (PDF)
- Batch Community Call – 04-14-2020 (PDF)
- Batch Community Call – 04-02-2020 (PDF)
- Batch Testing Call – 03-31-2020 (PDF)
- Batch Community Call – 03-05-2020 (PDF)
- Batch Testing Call – 03-03-2020 (PDF)
- Batch Testing Call – 02-18-2020 (PDF)
- Batch Community Call – 02-06-2020 (PDF)
- Batch Testing Call – 02-04-2020 (PDF)
- Batch Testing Call – 01-07-2020 (PDF)
2019
- Batch Call – 11-19-2019 (PDF)
- Batch Community Call – 11-14-2019 (PDF)
- Batch Community Call – 11-13-2019 (PDF)
- Batch Call – 09-05-2019 (PDF)
- Batch Community Call – 05-16-2019 (PDF)
- Batch Community Call – 04-16-2019 (PDF)
- Batch Community Call – 03-07-2019 (PDF)
- Batch Call – 03-05-2019 (PDF)
- Batch Call – 02-05-2019 (PDF)
- Batch Call – 01-22-2019 (PDF)
- Batch Call – 01-08-2019 (PDF)
2018
- Batch Community Call – 12-06-2018 (PDF)
- Batch Call – 11-08-2018 (PDF)
- Batch Community Call – 11-08-2018 (PDF)
- Batch Call – 10-16-2018 (PDF)
- Batch Community Call – 09-06-2018 (PDF)
2017
- Batch Provider Call – 10-12-2017 (PDF)
- Batch Provider Call – 09-26-2017 (PDF)
- Batch Provider Call – 09-07-2017 (PDF)
- Batch Provider Call – 08-22-2017 (PDF)
- Batch Provider Call – 08-08-2017 (PDF)
- Batch Provider Call – 08-03-2017 (PDF)
- Batch Provider Call – 07-25-2017 (PDF)
- Batch Provider Call – 07-11-2017 (PDF)
- Batch Provider Call – 07-06-2017 (PDF)
- Batch Provider Call – 06-20-2017 (PDF)
- Batch Provider Call – 06-06-2017 (PDF)
- Batch Provider Call – 06-01-2017 (PDF)
- Batch Provider Call – 05-23-2017 (PDF)
- Batch Provider Call – 05-09-2017 (PDF)
- Batch Provider Call – 05-04-2017 (PDF)
- Batch Provider Call – 04-25-2017 (PDF)
- Batch Provider Call – 04-11-2017 (PDF)
- Batch Provider Call – 03-28-2017 (PDF)
- Batch Provider Call – 03-14-2017 (PDF)
- Batch Provider Call – 03-02-2017 (PDF)
- Batch Provider Call – 02-28-2017 (PDF)
- Batch Provider Call – 02-14-2017 (PDF)
- Batch Provider Call – 02-02-2017 (PDF)
- Batch Provider Call – 01-31-2017 (PDF)
- Batch Provider Call – 01-17-2017 (PDF)
- Batch Provider Call – 01-05-2017 (PDF)
- Batch Provider Call – 01-03-2017 (PDF)
Clinical
Certified Peer Specialist-CARES
2021
- Documentation Training for CARES – 07-15-2021 (PDF)
- Documentation Training for CARES – 03-10-2021 (PDF)
- CPS Documentation – 02-09-2021 (PDF)
CSU
- BHCC Walk-In Process – 03-30-2021 (PDF)
- BHCC Walk-In Process – 03-30-2021 (Recording)
- BHCC Walk-In Process – 02-24-2021 (PDF)
- CSU Technical Assistance Call – 12-21-2015 (PDF)
- Crisis Stabilization Unit (CSU) Authorization Training – 07-22-2015 (PDF)
- Crisis Stabilization Unit (CSU) Authorization Training – 07-22-2015 (WMV)
Clinical Services
- Clinical Services Q&A Session – 08-26-2015 (PDF)
- End to End Clinical Process Flow: Clinical Question & Answer Webinar – 08-14-2015 (PDF)
- A Clinical Services Workflow – 07-29-2015 (PDF)
- A Clinical Services Workflow – 07-29-2015 (WMV)
Crisis Respite Apartments
- UPDATED – Crisis Respite Apartment Training – 11-30-2020 (PDF)
- Crisis Respite Apartment Training – 11-30-2020 (PDF)
- Crisis Respite Apartment Training – 11-30-2020 (Recording)
PASRR
- PASRR Training for CSU Providers – 08-08-2018 (PDF)
- PASRR Training for CSU Providers – 08-08-2018 (Recording)
- PASRR-Level II Training for Providers and Referring Facilities (PDF)
- PASRR Training: Providers and Referring Facilities – 06-03-2015 (PDF)
PRTF
- How to Submit a PRTF Request
- PRTF QA Call – 12-18-2015 (PDF)
- A Psychiatric Residential Treatment Facility (PRTF) and Community Based Alternatives for Youth (CBAY) Overview – 06-19-2015 (PDF)
- A Psychiatric Residential Treatment Facility (PRTF) and Community Based Alternatives for Youth (CBAY) Overview – 06-19-2015 (WMV)
State Contracted
- SC Inpatient Webinar – 11-16-2015 (PDF)
- State Contracted Inpatient Hospital Provider Overview – 06-15-2015 (PDF)
- State Contracted Inpatient Hospital Provider Overview – 06-15-2015 (WMV)
Others
- FY18.Q2. Spa Implementation (Memo) – 09-26-2017 (PDF)
- Georgia Medicaid ICD-10 Presentation
- CBAY Technical Assistance Call – 12-29-2015 (PDF)
- CBAY Presentation – 09-22-2015 (PDF)
- ASO Behavioral Health Provider Update and Review – 06-24-2015 (PDF)
- ASO Behavioral Health Provider Update – 06-08-2015 and 06-09-2015 (PDF)
- ASO Behavioral Health Provider Update – 06-08-2015 and 06-09-2015 (WMV)
GCAL
2019
- Upcoming Changes to the Electronic Referral Process CSU’s – 12-20-2019 (Recording)
- Upcoming Changes to the Electronic Referral Process CSU’s – 12-20-2019 (PDF)
- Upcoming Changes to the Electronic Referral Process ER’s – 12-20-2019 (Recording)
- Upcoming Changes to the Electronic Referral Process ER’s – 12-20-2019 (PDF)
2018
- Electronic Pre – Admission Referral Form Training – 07-2018 (PDF)
- Electronic Pre – Admission Referral Form Training – 07-2018 (MWV)
- Electronic Pre – Admission Referral Form Training – 07-2018 (PDF – Flyer)
- CSC-BHCC-CSU PPOE Training FY 2019 – 07-30-2018 (PDF)
- CSC-BHCC-CSU PPOE Training FY 2019 – 07-30-2018 (Recording)
- State Hospital PPOE Training FY 2019 – 07-27-2018 (PDF)
- State Hospital PPOE Training FY 2019 – 07-27-2018 (Recording)
- SCB & Voluntary Detox PPOE Board Training FY 2019 – 7-23-2018 (PDF)
- SCB & Voluntary Detox PPOE Board Training FY2019 – 07-23-2018 (Recording)
- IDD Crisis Beds BHL Web Training – 05-23-2018 (PDF)
- IDD Crisis Beds BHL Web Training – 05-23-2018 (Recording)
- IDD Residential Beds Manager – 4-12-2018 (PDF)
2017
- BHLweb Update for CSU Referral Status Board – 05-22-2017 (PDF)
- BHLweb Update – 03-13-2017 (PDF)
2016
- CSU Community Referral Training – 11-14-2016 (PDF)
- Update for BHCC Walk – in Workflow – 10-14-2016 (PDF)
- BHL Web Update – 09-14-2016 (PDF)
- CSU-SCB SH Transfer Training – 05-16-2016 (PDF)
- BHCC – CSU Referral Status – 02-17-2016 (PDF)
- SCB Beds Inventory Status Board – 02-01-2016 (PDF)
- CSU Retro Authorization Process – 02-01-2016 (PDF)
- Dispatch Monitor System (ACT) – 01-17-2016 (PDF)
2015
- GCAL – CSU Batch – 11-10-2015 (PDF)
- UM and Referral Decision Staff Contact Editor Board – 10-01-2015 (PDF)
- State Hospital Training – 07-07-2015 (PDF)
- CSU Referral Status Board Training – 06-01-2015 (PDF)
- Addition of Confirmed Contacts and Transportation Wait Times – 06-01-2015 (PDF)
- Beds Inventory Status Instruction – 06-01-2015 (PDF)
IDD Case Management System
- IDD State Funded Claims Training – 06-23-2021 (PDF)
- IDD State Funded Claims Training – 06-23-2021 (Recording)
- Module 4: Evaluation Module (Recording)
- IDD Case Management System Talking Points – Spring 2018 (PDF)
Quality
Behavioral Health
2025
- FY26 BHQR, CSUQR, HQR Quality Review Process – 6.16.2025 (PDF)
- FY26 BHQR, CSUQR, HQR Quality Review Process – 6.16.2025 (Recording)
- Housing Coalition Meeting – Discharge Planning – 4-2025 (PDF)
- Housing Coalition Meeting – FY25 Scores and Technical Assistance – 1-2025
2024
- CRA Coalition – Housing – 7-2024 (PDF)
- FY 25 BHQR and CSUQR Quality Review Process – 6-18-2024 (PDF)
- FY 25 BHQR and CSUQR Quality Review Process – 6-18-2024 (Recording)
- Housing Supports Provider Training – 6-3-2024 (PDF)
- CRR Coalition Meeting – FY24 Scores Trends Technical Assistance – 4-2024 (PDF)
- CRR Coalition Meeting – FY24 Scores Trends Technical Assistance – 10-2023 (PDF)
2023
- Crisis Respite Apartments Provider Coalition Meeting Quality Reviews (PDF)
- New BH Provider Training Part V: Preparing for your Behavioral Health Quality Review – 7-27-2023 (PDF)
- New BH Provider Training Part V: Preparing for your Behavioral Health Quality Review – 7-27-2023 (Recording)
- FY 24 BHQR and CSUQR Quality Review Process – 6-27-2023 (PDF)
- FY 24 BHQR and CSUQR Quality Review Process – 6-27-2023 (Recording)
2022
- Community Residential Rehabilitaion Level I&III – Quality Reviews (PDF)
- Provider Coalition Meeting: Quality Reviews ACT, ICM and CST – 09-14-2022 (PDF)
- Crisis Respite Apartments Coalition – Quality Reviews Training – (PDF)
- New BH Provider Training Part IV: Review of Staff Qualifications and Training Requirements – 6-15-2022 (PDF)
- New BH Provider Training Part IV: Review of Staff Qualifications and Training Requirements – 6-15-2022 (Recording)
- FY23 BH and CSU Quality Review Process – 6-8-2022 (PDF)
- FY23 BH and CSU Quality Review Process – 6-8-2022 (Recording)
- New BH Provider Training Part III: Quality Reviews – 5-3-2022 (PDF)
- New BH Provider Training Part III: Quality Reviews – 5-3-2022 (Recording)
- New BH Provider Training Part II: DBHDD’s Provider Manual and Office of Provider Relations – 4-27-2022 (PDF)
- New BH Provider Training Part II: DBHDD’s Provider Manual and Office of Provider Relations – 4-27-2022 (Recording)
- New BH Provider Training Part I: Introduction to the Georgia Collaborative ASO – 3-29-2022 (PDF)
- New BH Provider Training Part I: Introduction to the Georgia Collaborative ASO – 3-29-2022 (Recording)
2021
- FY22 BHQR and CSUQR Review Process – 6-29-21 (PDF)
- FY 2022 Quality Review Tools and Procedures – BH – 06-29-2021 (Recording)
- Crisis Stabilization Unit – Nursing Practices – 5-4-2021 (Recording)
- Crisis Stabilization Unit – Nursing Practices – 5-4-2021 (PDF)
2020
- MAT Training Part I – Assessment and Billing – 12-8-2020 (Recording)
- MAT Training Part II – Service Guidelines – 12-8-2020 (Recording)
- MAT Providers Training Series – Service Provision – 12-8-2020 (PDF)
- MAT Providers Training Series – Billing – 12-8-2020 (PDF)
- MAT Providers Training Series – Assessment and Planning – 12-8-2020 (PDF)
- FY21 BHQR and CSUQR Review Process – 09.09.2020 (PDF)
- FY21 BHQR and CSUQR Review Process – 09.09.2020 (Recording)
- Crisis Respite Apartments Provider Coalition Meeting/Behavioral Health Meeting – 09.08.2020 (PDF)
- Crisis Respite Apartments Provider Coalition Meeting/Behavioral Health Meeting – 09.08.2020 (Recording)
- BH Community Crisis Webinar for BHCCs, CSUs, & Mobile Crisis Providers – 03.27.2020 (Recording)
- Tier 2 & Tier 3 BH Provider COVID-19 Update – 03-26-2020 (Recording)
- CSB Provider COVID-19 Update – 03-23-2020 (Recording)
- BH Service Provision-Telemedicine & Telehealth – 03-20-2020 (Recording)
- Partnering with Youth for Effective Resiliency Planning – 03-17-2020 (PDF)
- Partnering with Youth for Effective Resiliency Planning – 03-17-2020 (Recording)
- Behavioral Health Assessment: It’s More Than You May Think – 03-05-2020 (PDF)
- Behavioral Health Assessment: It’s More Than You May Think – 03-05-2020 (Recording)
2019
- FY20 BH and CSU Quality Review Process (PDF)
- Tier 1 & 2 Information Session: “BH Provider Standards & KPIs” – 7-30-2019 (PDF)
- Quality Training Series: Safe Storage, Handling and Administration of Medication – 6-13-2019 (Recording)
- BH Quality Training Series: Making the Most of Your Crisis Stabilization Unit Quality Review (CSUQR) – 3-21-2019 (PDF)
- BH Quality Training Series: Making the Most of Your Crisis Stabilization Unit Quality Review (CSUQR) – 3-21-2019 (Recording)
- Medication Assisted Treatment (MAT) Provider Training – 2-2019 (PDF)
2018
- Documentation For Paraprofessionals – A Guiding Light – 10-10-2018 (PDF)
- Person-Centered Approach to Crisis and Safety Planning – 10-4-2018 (Recording)
- Person-Centered Approach to Crisis and Safety Planning – 10-4-2018 (PDF)
- Recovery and Rehabilitation – The Ultimate Selfie – 10-2019 (PDF)
- Making the Most of Your Behavioral Health Quality Review – 10-10-2018 (Recording)
- Making the Most of Your Behavioral Health Quality Review – 10-10-2018 (PDF)
- CSU Transition/Discharge Planning & Overview of Care Coordination – 09-20-2018 (Recording)
- CSU Transition/Discharge Planning & Overview of Care Coordination – 09-20-2018 (PDF)
- Tier 1 & 2 Information Session: “BH Provider Standards & KPIs” – 07-18-2018 (PDF)
- Safety Planning 101 – 03-26-2018 (PDF)
2017
- Residential Services Documentation – 12-20-2017 (PDF)
- DBHDD Provider Manual: Your Guide to Success – 11-30-2017 (Recording)
- DBHDD Provider Manual: Your Guide to Success – 11-30-2017 (PDF)
- FY18 Quality Reviews – 11-28-2017 (PDF)
- ASO Quality Training Series Treatment Planning: Documentation Training – 09-25-2017
- ASO Quality Training Series Treatment Planning: PSR v. CM – 05 – 24 – 2017 and 05 – 25 – 2017 (PDF)
- ASO Quality Training Series Treatment Planning: The Critical Link – 02-22-2017 (Recording)
- ASO Quality Training Series Treatment Planning: The Critical Link – 01-11-2017 (PDF)
2016
- Behavioral Health Quality Training Series: FY17 BHQR Frequencies – 11-02-2016 (PDF)
2015
- Behavioral Health Quality Review Webinar – 08-25-2015 (PDF)
- Behavioral Health Quality Review Webinar – 08-25-2015 (WMV)
- Behavioral Health Quality Review Forum – 07-20-2015 and 07-22-2015 (PDF)
- Quality Management Overview Forum – 07-20-2015 and 07-22-2015 (PDF)
- Quality Management Overview – 06-25-2015 (PDF)
- Quality Management Overview – 06-25-2015 (WMV)
Intellectual & Developmental Disabilities
Safety
- Introduction to Positive Behavior Support – 3-18-2024 (PDF)
- Introduction to Positive Behavior Support – 3-18-2024 (Recording)
- Prevention of Abuse, Neglect and Exploitation – 02-22-2023 (PDF)
- Prevention of Abuse, Neglect and Exploitation – 02-22-2023 (Recording)
- How to Develop a Risk Mitigation Plan – 02-13-2023 (PDF)
- How to Develop a Risk Mitigation Plan – 02-13-2023 (Recording)
- Tools to Identify Potential Risk Training – 03-22-2021 (Recording)
- Tools to Identify Potential Risk Training – 03-22-2021 (PDF)
- Mitigating Risks Training – 03-17-2021 (Recording)
- Mitigating Risks Training – 03-17-2021 (PDF)
- Safety Planning Beyond the Basics – 03-23-2020 (PDF)
- Safety Planning Beyond the Basics – 03-23-2020 (Recording)
- How to Educate Individuals on Abuse Neglect and Exploitation – 08-29-2018 (PDF)
- Safety and Self Preservation: Beyond the Basics – 06 – 05 – 2017 and 06 – 07 – 2017 (PDF)
- Ability to Self Preserve Checklist – 06 – 05 – 2017 and 06 – 07 – 2017 (PDF)
Whole Health
- Best Practice and Techniques for Medication Oversight – 3.31.2025 (PDF)
- Best Practice and Techniques for Medication Oversight – 3.31.2025 (Recording)
- How Staff can Assist Individuals with Learning about their Medications – 3-14-2024 (PDF)
- How Staff can Assist Individuals with Learning about their Medications – 3-14-2024 (Recording)
- Empowerment through Education to Promote Health and Wellbeing – 6-2-2023 (PDF)
- Empowerment through Education to Promote Health and Wellbeing – 6-2-2023 (Recording)
- Assisting Individuals to Learn about their Common Health Conditions Training – 03-11-2021 (Recording)
- Assisting Individuals to Learn about their Common Health Conditions Training – 03-11-2021 (PDF)
- Assisting Individuals to Learn about their Medications Training – 03-10-2021 (Recording)
- Assisting Individuals to Learn about their Medications Training – 03-10-2021 (PDF)
- Monitoring Health Risks – 8-28-2018 (PDF)
- Monitoring Health Risks – 8-28-2018 (Recording)
- How to Identify Potential Health Risks – 07 – 17 – 2018 (PDF)
- How to Identify Potential Health Risks – 07 – 17 – 2018 (Recording)
- Techniques on How To Help Educate People on Medications – 06-26-2018 (PDF)
- Techniques on How To Help Educate People on Medications – 06-26-2018 (Recording)
- Empowering Individuals to Maintain Healthcare – 02-16-2018 (PDF)
- Empowering Individuals to Maintain Healthcare – 02-16-2018 (Recording)
- Preventative Health Care – 06 – 02 – 2017 (PDF)
- Dental Medical Form – 06 – 02 – 2017 (PDF)
- Preventative Healthcare Guidelines – 06 – 02 – 2017 (PDF)
Person Centered Practices
- Technology – How it can Support Inclusion and Independence – 4-5-2024 (PDF)
- Technology – How it can Support Inclusion and Independence – 4-5-2024 (Recording)
- What do Person-Centered Supports Look Like? A Look at Five Settings – 3-28-2024 (PDF)
- What do Person-Centered Supports Look Like? A Look at Five Settings – 3-28-2024 (Recording)
- Putting Person-Centered Practices into Action Promoting Independence – 3-26-2024 (PDF)
- Putting Person-Centered Practices into Action Promoting Independence – 3-26-2024 (Recording)
- How to Make Everyday Activities Learning Opportunities – 3-12-2024 (PDF)
- How to Make Everyday Activities Learning Opportunities – 3-12-2024 (Recording)
- Supporting Individuals through Alternative Communication – 3-8-2024 (PDF)
- Supporting Individuals through Alternative Communication – 3-8-2024 (Recording)
- An Overview of Person Centered Planning for Support Coordinators – 1-19-2024 (PDF)
- An Overview of Person Centered Planning for Support Coordinators – 1-19-2024 (Recording)
- Individual Communication Styles and How to Support Them – 1-4-2024 (PDF)
- Individual Communication Styles and How to Support Them – 1-4-2024 (Recording)
- My Plan, My Desires, My Future – 11-28-2023 (PDF)
- My Plan, My Desires, My Future – 11-28-2023 (Recording)
- How to Create a One Page Description – 9-5-2023 (PDF)
- How to Create a One Page Description – 9-5-2023 (Recording)
- Setting Up a Person Centered Environment – 04-11-2023 (PDF)
- Setting Up a Person Centered Environment – 04-11-2023 (Recording)
- Home and Community Based Services (HCBS): Setting Rule and Person-Centered Supports – 03-23-2023 (PDF)
- Home and Community Based Services (HCBS): Setting Rule and Person-Centered Supports – 03-23-2023 (Recording)
- Day-to-Day Person-Centered Supports: What Every New DSP Needs to Know – 02-08-2023 (PDF)
- Day-to-Day Person-Centered Supports: What Every New DSP Needs to Know – 02-08-2023 (Recording)
- Capturing the Individual’s Preferences in Documentation – 02-07-2023 (PDF)
- Capturing the Individual’s Preferences in Documentation – 02-07-2023 (Recording)
- Learning about the Individual’s Preferences – 01-25-2023 (PDF)
- Learning about the Individual’s Preferences – 01-25-2023 (Recording)
- Putting Person Centered Practices into Action: Developing Social Roles – 01-24-2023 (PDF)
- Putting Person Centered Practices into Action: Developing Social Roles – 01-24-2023 (Recording)
- Putting Person Centered Practices into Action: Increasing Engagement and Participation – 03-16-2022 (PDF)
- Putting Person Centered Practices into Action: Increasing Engagement and Participation – 03-16-2022 (Recording)
- Developing and Using a Pre-ISP Individual Service Plan Process – 03-15-2022 (PDF)
- Developing and Using a Pre-ISP Individual Service Plan Process – 03-15-2022 (Recording)
- Putting Person Centered Practices into Action Supporting Adult Dressing Skills – 03-02-2022 (PDF)
- Putting Person Centered Practices into Action Supporting Adult Dressing Skills – 03-02-2022 (Recording)
- Putting Person Centered Practices into Action: During Meal Time – 02-15-2022 (PDF)
- Putting Person Centered Practices into Action: During Meal Time – 02-15-2022 (Recording)
- Supporting the Independence and Autonomy of People with IDD – 02-11-2022 (PDF)
- Supporting the Independence and Autonomy of People with IDD – 02-11-2022 (Recording)
- Facilitating Person Centered Practices and Thinking – 02-11-2022 (PDF)
- Facilitating Person Centered Practices and Thinking – 02-11-2022 (Recording)
- An Overview of Person Centered Planning – 11-10-2021 (PDF)
- An Overview of Person Centered Planning – 11-10-2021 (Recording)
- Conducting Group Activities – 11-10-2021 (PDF)
- Conducting Group Activities – 11-10-2021 (Recording)
- Observation Techniques to Evaluate Person-Centered Practices – 11-03-2021 (PDF)
- Observation Techniques to Evaluate Person-Centered Practices – 11-03-2021 (Recording)
- Person Centered Documentation: Capturing the Individuals’ Response in Documentation – 11-02-2021 (PDF)
- Person Centered Documentation: Capturing the Individuals’ Response in Documentation – 11-02-2021 (Recording)
- The Importance of Gifts – 09-10-2021 (PDF)
- The Importance of Gifts – 09-10-2021 (Recording)
- Principles for Person Centered Support – 09-09-2021 (PDF)
- Principles for Person Centered Support – 09-09-2021 (Recording)
- Power Over vs. Power With – 03-09-2021 (Recording)
- Power Over vs. Power With – 03-09-2021 (PDF)
- Person Centered Documentation Training – 03-09-2021 (Recording)
- Person Centered Documentation Training – 03-09-2021 (PDF)
- Empowering Self-Advocacy – 03-23-2020 (PDF)
- Empowering Self-Advocacy – 03-23-2020 (Recording)
- Documenting on Goals & Objectives – Part B – 02-11-2020 (PDF)
- Documenting on Goals & Objectives – Part B – 02-11-2020 (Recording)
- Person Centered Philosophy – Part A – 02-11-2020 (PDF)
- Person Centered Philosophy – Part A – 02-11-2020 (Recording)
- Staff Matching Why It Works – 05 – 01 – 2018 (PDF)
- Staff Matching Why It Works – 05 – 01 – 2018 (Recording)
- What is Person Centered Language – PART II – 04 – 30 -2018 (PDF)
- What is Person Centered Language – PART I – 04 – 30 – 2018 (PDF)
- IDD Quality Training Series: Person-Centered Documentation Training Part 1 – 09-25-2017 and 09-26-2017 (PDF)
- IDD Quality Training Series: Writing Person Centered Notes for Goals and Objectives Training Part 2 – 09-25-2017 and 09-26-2017 (PDF)
Community
- How to Locate Free and Low Cost Activities in your Community – 2-9-2024 (PDF)
- How to Locate Free and Low Cost Activities in your Community – 2-9-2024 (Recording)
- The Path from Prevocational Training to Competitive Integrated Employment – 1-9-2024 (PDF)
- The Path from Prevocational Training to Competitive Integrated Employment – 1-9-2024 (Recording)
- Community Life Focused Outcome Area: Community Engagement and Documentation Part II – 12-7-2023 (PDF)
- Community Life Focused Outcome Area: Community Engagement and Documentation Part II – 12-7-2023 (Recording)
- Community Engagement and Documentation – 11-3-2023 (PDF)
- Community Engagement and Documentation – 11-3-2023 (Recording)
- Connecting Individuals to Desired Interests – 5-16-2023 (PDF)
- Connecting Individuals to Desired Interests – 5-16-2023 (Recording)
- Putting Person Centered Practices into Action: Exploring the Community – 02-02-2023 (PDF)
- Putting Person Centered Practices into Action: Exploring the Community – 02-02-2023 (Recording)
- Supported Employment – 01-10-2023 (PDF)
- Supported Employment – 01-10-2023 (Recording)
- Community Membership after the Pandemic: The Benefits of Social Capital – 03-02-2022 (PDF)
- Community Membership after the Pandemic: The Benefits of Social Capital – 03-02-2022 (Recording)
- Enhancing Community Experiences for Individuals – 02-15-2022 (PDF)
- Enhancing Community Experiences for Individuals – 02-15-2022 (Recording)
- Supporting Competitive Integrated Employment – 01-11-2022 (PDF)
- Supporting Competitive Integrated Employment – 01-11-2022 (Recording)
- Preparing Individuals for Employment – 03-01-2021 (Recording)
- Preparing Individuals for Employment – 03-01-2021 (PDF)
- Teachable Moments in the Community – 02-24-2021 (Recording)
- Teachable Moments in the Community – 02-24-2021 (PDF)
- Community Engagement, Inclusion Beyond Access – 03-17-2020 (PDF)
- Community Engagement, Inclusion Beyond Access – 03-17-2020 (Recording)
- Documentation for Community Connections and Social Role Development – 02-19-2020 (PDF)
- Documentation for Community Connections and Social Role Development – 02-19-2020 (Recording)
- Supporting Individuals to Gain Competitive Integrated Employment – 8-31-2018 (PDF)
- Supporting Individuals to Gain Competitive Integrated Employment – 8-31-2018 (Recording)
- Networking with the Comm to Build Healthy Relationships and Natural Supports – 7-11-2018 (PDF)
- Community Life – Training 2017 (PDF)
- Friends Manual, Angela N. Amado — Training 2017 (PDF)
Rights
- How to Support and Promote Self-Advocacy – 3-25-2024 (PDF)
- How to Support and Promote Self-Advocacy – 3-25-2024 (Recording)
- Rights and Advocacy Resources – 5-11-2023 (PDF)
- Rights and Advocacy Resources – 5-11-2023 (Recording)
- Educating Staff on How to Educate Individuals on Rights Training – 03-16-2021 (Recording)
- Educating Staff on How to Educate Individuals on Rights Training – 03-16-2021 (PDF)
- Quality IDD Training – How to Identify Rights Violations? – 11-20-2018
- How to Support Self – Advocacy – 09-12-2018 (PDF)
- How to Support Self – Advocacy – 09-12-2018 (Recording)
Choice
- Offering Meaningful Choice – 4.7.2025 (PDF)
- Offering Meaningful Choice – 4.7.2025 (Recording)
- Introduction to Supported Decision Making – 12-18-2024 (PDF)
- Introduction to Supported Decision Making – 12-18-2024 (Recording)
- How to Offer, Present and Capture Choice in Documentation – 2-15-2024 (PDF)
- How to Offer, Present and Capture Choice in Documentation – 2-15-2024 (Recording)
- How to Support Self Determination- 5-17-2023 (PDF)
- How to Support Self Determination- 5-17-2023 (Recording)
- Supporting Choice – 5-15-2023 (PDF)
- Supporting Choice – 5-15-2023 (Recording)
- Supported Decision Making – 04-07-2023 (PDF)
- Supported Decision Making – 04-07-2023 (Recording)
- How to Support Informed Choice Among people with IDD – 01-24-2022 (PDF)
- How to Support Informed Choice Among people with IDD – 01-24-2022 (Recording)
- Supported Decision-Making Training – 03-30-2021 (Recording)
- Supported Decision-Making Training – 03-30-2021 (PDF)
- Informed Choice: What Does it Mean and What is my Role as a DSP Training – 03-26-2021 (Recording)
- Informed Choice: What Does it Mean and What is my Role as a DSP Training – 03-26-2021 (PDF)
- What is Informed Choice? – 08 -29-2018 (PDF)
Provider Systems and Practices
- FY26 IDD Quality Review Process – 6.16.2025 (PDF)
- FY26 IDD Quality Review Process – 6.16.2025 (Recording)
- FY 25 IDD Quality Review Process – 6-17-2024 (PDF)
- FY 25 IDD Quality Review Process – 6-17-2024 (Recording)
- Georgia National Core Indicator (NCI) Data Presentation – 5-15-2024 (PDF)
- Georgia National Core Indicator (NCI) Data Presentation – 5-15-2024 (Recording)
- Quality Review – Staff Qualifications – 5-13-2024 (PDF)
- Quality Review – Staff Qualifications – 5-13-2024 (Recording)
- Building Inclusive Community-Diversity, Inclusion, and Equity – 4-9-2024 (PDF)
- Building Inclusive Community-Diversity, Inclusion, and Equity – 4-9-2024 (Recording)
- Learning about Nursing Service Descriptions – 3-4-2024 (PDF)
- Learning about Nursing Service Descriptions – 3-4-2024 (Recording)
- Learning about Community Living Services, Living Services, Host Home and Community Residential Alternative Service Descriptions – 2-27-2024 (PDF)
- Learning about Community Living Services, Living Services, Host Home and Community Residential Alternative Service Descriptions – 2-27-2024 (Recording)
- FY 24 IDD Quality Review Process – 6-27-2023 (PDF)
- FY 24 IDD Quality Review Process – 6-27-2023 (Recording)
- Recruiting Direct Support Professional (DSP), Recruitment and Retention Strategies – 5-12-2023 (PDF)
- Recruiting Direct Support Professional (DSP), Recruitment and Retention Strategies – 5-12-2023 (Recording)
- Developmental Disability Professional (DDP) Documentation – 04-12-2023 (PDF)
- Developmental Disability Professional (DDP) Documentation – 04-12-2023 (Recording)
- Conducting Quarterly Reviews – 02-06-2023 (PDF)
- Conducting Quarterly Reviews – 02-06-2023 (Recording)
- Goal Tracking and Goal Progress – 02-02-2023 (PDF)
- Goal Tracking and Goal Progress – 02-02-2023 (Recording)
- How to Offer Competency Based Training – 01-24-2023 (PDF)
- How to Offer Competency Based Training – 01-24-2023 (Recording)
- Aging and Disability Resources – 10-25-2022 (PDF)
- Aging and Disability Resources – 10-25-2022 (Recording)
- FY 23 IDD Quality Reviews Process and Tool Changes – 6-14-2022 (PDF)
- FY 23 IDD Quality Reviews Process and Tool Changes – 6-14-2022 (Recording)
- National Core Indicator Data IDD from the Pandemic – 02-25-2022 (PDF)
- National Core Indicator Data IDD from the Pandemic – 02-25-2022 (Recording)
- Managing and Recruiting Direct Support Professionals during a Workforce Crisis – 01-26-2022 (PDF)
- Managing and Recruiting Direct Support Professionals during a Workforce Crisis – 01-26-2022 (Recording)
- Developmental Disabilities Professional (DDP) Documentation – 12-09-2021 (PDF)
- Developmental Disabilities Professional (DDP) Documentation – 12-09-2021 (Recording)
- FY22 IDD Quality Reviews Process – 6-29-21 (PDF)
- FY 2022 Quality Review Tools and Procedures – IDD – 06-29-2021 (Recording)
- FY 2022 Quality Review Tools and Procedures – IDD – 06-29-2021 (PDF)
- Overview QEPR Review Tool – 04-05-2021 (Recording)
- Overview QEPR Review Tool – 04-05-2021 (PDF)
- Impact of COVID 19 on the IDD System Training – 03-29-2021 (Recording)
- Impact of COVID 19 on the IDD System Training – 03-29-2021 (PDF)
- DDP Expectations and Documentation – 02-22-2021 (Recording)
- DDP Expectations and Documentation – 02-22-2021 (PDF)
- Sample DDP Review Form – 02-22-2021 (PDF)
- FY21 QEPR and QTAC Review Process – 09-09-2020 (PDF)
- FY21 QEPR and QTAC Review Process – 09-09-2020 (Recording)
- Georgia NCI Data vs. National Norms – 03-23-2020 (PDF)
- Georgia NCI Data vs. National Norms – 03-23-2020 (Recording)
- How to develop a Quality Improvement Plan – 03-17-2020 (PDF)
- How to develop a Quality Improvement Plan – 03-17-2020 (Recording)
- Quality IDD Training – CMS Expectations for the Support Planning Process – 10-02-2018 (PDF)
New Provider Orientation
- Intellectual Developmental Disabilities (IDD) Related Web Resources- Orientation Series for New Providers – 6-4-2024 (PDF)
- Intellectual Developmental Disabilities (IDD) Related Web Resources- Orientation Series for New Providers – 6-4-2024 (Recording)
- New Provider Orientation: Introduction to the NOW and COMP Waivers – 01-12-2022 (PDF)
- New Provider Orientation: Introduction to the NOW and COMP Waivers – 01-12-2022 (Recording)
- New Provider Orientation: Quality Reviews for IDD Providers: QEPR Changes – 12-14-2021 (PDF)
- New Provider Orientation: Quality Reviews for IDD Providers: QEPR Changes – 12-14-2021 (Recording)
- New Provider Orientation: What Do Quality Services Look Like – 12-07-2021 (PDF)
- New Provider Orientation: What Do Quality Services Look Like – 12-07-2021 (Recording)
- New Provider Orientation: Developing Systems for Staff Training & Qualifications – 11-22-2021 (PDF)
- New Provider Orientation: Developing Systems for Staff Training & Qualifications – 11-22-2021 (Recording)
- New Provider Orientation: Learning about the Provider Manual for DD Providers – 11-22-2021 (PDF)
- New Provider Orientation: Learning about the Provider Manual for DD Providers – 11-22-2021 (Recording)
- The Basics for Providers – 02-11-2020 (PDF)
- The Basics for Providers – 02-11-2020 (Recording)
Administrative
- How to Prevent Quality of Care Concerns and Immediate Action Items – 3.28.2025 (PDF)
- How to Prevent Quality of Care Concerns and Immediate Action Items – 3.28.2025 (Recording)
- Human Rights Council: Understanding the Purpose – 1.28.2025 (PDF)
- Human Rights Council: Understanding the Purpose – 1.28.2025 (Recording)
- HCBS Settings Rule Training – 12-18-2024 (PDF)
- HCBS Settings Rule Training – 12-18-2024 (Recording)
- An Overview of Home Community Based Services (HCBS) – 7-23-2024 (PDF)
- An Overview of Home Community Based Services (HCBS) – 7-23-2024 (Recording)
Archived
- Intellectual & Developmental Disability Quality Review Webinar – 08-25-2015 (PDF)
- Intellectual & Developmental Disability Quality Review Webinar – 08-25-2015 (WMV)
- Intellectual / Developmental Disability Quality Processes Forum – 07-20-2015 and 07-22-2015 (PDF)
- Intellectual & Developmental Disability Information Session – 06-16-2015 (PDF)
- Intellectual & Developmental Disability Information Session – 06-16-2015 (WMV)
- DD Advisory Council – Introduction to Georgia Collaborative – 03-20-2015 (PDF)
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